TALK TO AN EXPERT
(504) 454-5040  /  (985) 878-5971

 Blog
🗓  Mar 31st, 2019 

3 Common Ice Maker Malfunctions and What you can do about them

Having ice ready to go whenever you want it is a luxury you probably take for granted until you discover there isn't any. Ice makers do fail on occasion, even on the most well-made appliances.

Fortunately, ice makers are not incredibly complicated machines, so you might be able to diagnose and even take care of the problem with yours. Here are three common ice maker problems and their potential solutions.

Ice is not ejecting- When you see ice inside of the ice mold, it means the ice maker is getting water, so the problem isn't the water supply. Instead, it's probably an electrical or mechanical issue. When you move things around in a freezer, it's easy to accidentally hit the control arm and knock it into the "off" position, which will stop ice production.
Find the control arm and move it into the "on" or down position. If you find the arm is set to on, the problem could be with the electrical connection, motor or gearbox. At this point, consider contacting the repair professionals at Professional Appliance Repair for help.

No ice is being made- When your ice maker stops making ice entirely or produces cubes or crescents that are smaller than normal, this usually signals that there's a clog in the supply line somewhere. Frozen water in that line is a common culprit, so unplug the refrigerator and locate the shut-off value. Turn the valve to its "off" or closed position. Fill a turkey baster warm water and pour it over the water line. Plug the appliance back in and listen for the sounds of the water supply filling the ice mold. You should get professional help if the clog is anything other than semi-transparent.

Cubes are too big or too small- If your ice is too big or small but there's no clog, adjust the ice maker. Remove its cover to reveal a spring and screw assembly with a minus and plus indicator. This controls water dosing, so you want to turn the screw toward the minus symbol to decrease water for smaller cubes or turn it outward to increase water for bigger ones.

If the tips above don't work, don't give up on your ice maker just yet. Professional Appliance Repair can get your ice production back on track.